Public data · proactive systems
Zero-input case tracking where the state gives you nothing
Court websites publish everything and provide nothing: no APIs, no alerts, no memory. Lawyers refresh pages at midnight before hearings.
§01The problem
Courts publish case statuses, orders, and cause lists — the day's hearing schedule — on public websites built for a different decade. There is no API, no notification, no way to say 'tell me when my case moves'. A lawyer with forty live matters checks each one by hand, or pays a junior to, or misses something.
Missing something has a special cost in litigation: an unnoticed listing means an unprepared appearance or an absent one. The stress isn't the work; it's the permanent low-grade fear of the unchecked page.
§02The thinking
The product insight is that the data is public but the vigilance is private. Nobody needed a better court website; they needed to never look at one again. That means the system carries the vigilance: fetch, diff, and speak only when something changed.
Engineering reality shaped product scope: public court systems are fragile, inconsistent, and occasionally simply down. So the pipeline treats 'couldn't check today' as a first-class status the user sees — a silent failure in a vigilance product is a betrayal, the exact thing users came to escape.
Alert design was the actual UX battleground: too many notifications and lawyers mute you (vigilance lost), too few and you've recreated the fear. The answer was severity tiers — 'listed tomorrow' interrupts, 'order uploaded' informs.
+ Daily sweeps with change-detection and diffs
− on-demand lookups
# the job is 'watch this so I don't have to' — pull-based tools leave the vigilance with the user.
+ Honest 'couldn't verify today' states
− hiding upstream failures
# in a trust product, a visible gap maintains trust; an invisible one destroys it retroactively.
+ Severity-tiered alerts
− notify-on-everything
# attention is the scarce resource; the hierarchy of interruption is the product.
§03What shipped
Every day the system sweeps the public sources for every tracked matter, diffs against yesterday's truth, and pushes only meaningful changes — tomorrow's listings loudest of all. Lawyers stopped refreshing pages; the system does the midnight worrying.
§04Outcomes
40 minutes → 30 seconds
a daily manual sweep across matters becomes reading one digest
Interruptions earn their rank
hearing-tomorrow alerts interrupt; the rest inform quietly
No silent failures
'couldn't check' is shown, never swallowed
§05Reflection
Products built on infrastructure you don't control teach defensive product design: every upstream flakiness becomes your reliability story. The discipline of surfacing what the system doesn't know became a pattern I now apply to AI products everywhere — confidence honesty is the same feature in a different costume.
$ cat takeaways.txt
- ✓ Sell the vigilance, not the data.
- ✓ On unreliable infrastructure, honest gaps are a feature; silence is a breach.
- ✓ Ration interruption by severity — attention is the real currency.